Returns & Refund policy
Thank you for choosing Signizy. We strive to provide a seamless experience with our electronic document signing services. However, we understand that there may be situations where you need to return or request a refund for a purchase. Please read our Returns and Refund Policy carefully before using our services.
1. Returns:
Due to the nature of our services being digital and intangible, we do not accept returns of electronic documents once they have been processed and signed.
If you encounter any issues with our services or have concerns about the quality of the signed documents, please contact our customer support team at [email protected] for assistance.
2. Refunds:
Refunds will be provided solely at the discretion of Signizy and will be considered on a case-by-case basis.
If you believe you are eligible for a refund, please submit a refund request to our customer support team at [email protected] within [insert number] days of the purchase date.
Refunds will only be issued for valid reasons, such as technical errors or service disruptions that prevent you from using our services as intended.
If your refund request is approved, the refund will be processed to the original method of payment within 10-12 working days.
3. Cancellation of Subscription:
If you are subscribed to one of our paid plans and wish to cancel your subscription, you may do so at any time through your account settings.
Upon cancellation, you will continue to have access to our services until the end of the current billing cycle. No further charges will be incurred after cancellation.
4. Changes to Policy:
Signizy reserves the right to modify or update this Returns and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
I.t is your responsibility to review this policy periodically for changes. Your continued use of our services after any modifications to this policy constitutes acceptance of those changes.
If you have any questions or concerns about our Returns and Refund Policy, please contact us at [email protected].
Last updated: March 28, 2024
This Returns and Refund Policy was last updated on the date indicated above and applies to all transactions made thereafter.